FAQs
Here, you’ll find answers to common questions about AFI Industrial Co., Ltd’ precision machining services, metal parts manufacturing, ordering process, and quality control. We specialize in high-quality solutions, including CNC machining, sheet metal fabrication, and various casting methods. This page is designed to give you quick, clear answers, helping you better understand our capabilities and how we can best serve your project needs.
Can’t find the answer you’re looking for? Don’t hesitate to send us an inquiry through our contact form. We’re committed to responding to your questions as quickly as possible.
We specialize in a wide range of custom and standard metal parts, including machined components, fabricated parts, castings, forgings, stampings, and assemblies. We work with various metals like steel, aluminum, brass, copper, and specialty alloys.
Yes, custom manufacturing is a core service. We can produce parts based on your exact specifications, including drawings, 3D models, and samples.
Our MOQ varies depending on the complexity of the part, the material, and the manufacturing process. Please contact us with your project details for specific MOQ information.
You can request a quote by filling out the form on our “Contact Us” or “Get a Quote” page, emailing us directly with your specifications, or calling our sales team. Please include drawings, material requirements, quantities, and any other relevant details.
To get an accurate quote, please provide: 2D drawings (PDF, DWG), 3D models (STEP, IGES, SolidWorks), material specifications, quantity required, surface finish requirements, tolerance specifications, and any assembly or testing needs.
Lead times vary based on part complexity, quantity, material availability, and current production schedules. We will provide an estimated lead time with your quote. Expedited options may be available upon request.
Depending on our current capacity and the specific requirements of your order, we may be able to accommodate rush orders. Please discuss your urgent needs with our sales team.
We typically accept bank transfers (wire transfers). For specific payment terms or alternative methods, please discuss with our finance department.
For new customers or large orders, a deposit may be required before production begins. This will be outlined in your quote and terms of sale.
Due to the custom nature of many of our products, returns are typically only accepted for parts that do not meet agreed-upon specifications or are defective. Please refer to our terms and conditions for full details.
Changes to an order must be submitted in writing as soon as possible. Depending on the stage of production, changes may incur additional costs or affect lead times.
Yes, we offer international shipping to many countries. Shipping costs and customs duties will be the responsibility of the buyer.
We work with various reputable shipping carriers. We can use your preferred carrier or recommend one based on your location and order size.
Yes, you can typically provide your own shipping account number for freight collection.
Products are carefully packaged to prevent damage during transit. We use standard industrial packaging, but custom packaging solutions are available upon request.
While we primarily manufacture based on customer designs, our engineering team can provide design for manufacturability (DFM) feedback and suggestions to optimize your part for cost-effectiveness and performance.
We prefer 3D CAD files (STEP, IGES, SolidWorks, Pro/E) and 2D drawings (PDF, DWG, DXF).
In some cases, we can assist with reverse engineering a physical sample to create a digital design for manufacturing. Please contact us to discuss your specific needs.
Our achievable tolerances depend on the material, manufacturing process, and part geometry. We strive to meet tight tolerances and will specify what is feasible during the quoting process.
We employ strict quality control measures, including initial design reviews, DFM analysis, and comprehensive inspection throughout the manufacturing process to ensure parts match your specifications.
Based on your part’s intended use, environmental conditions, strength requirements, and budget, our experts can offer recommendations on suitable materials.
Yes, we offer rapid prototyping services to allow you to test and validate your designs before committing to full production.
DFM is the process of designing products in such a way that they are easy to manufacture. We provide DFM feedback to help optimize your part for cost-efficiency, quality, and production speed.
Through DFM analysis, we can suggest design modifications, material changes, or process adjustments that can help reduce manufacturing costs without compromising performance.
Yes, we treat all customer designs and intellectual property with the utmost confidentiality. We are happy to sign Non-Disclosure Agreements (NDAs).
We work with a wide range of metals, including but not limited to: various grades of steel (carbon steel, stainless steel, alloy steel), aluminum alloys, brass, copper, bronze, titanium, and other specialty alloys.
Yes, we have extensive experience working with non-ferrous metals such as aluminum, copper, brass, and titanium.
Our capabilities include CNC machining (milling, turning), metal stamping, laser cutting, waterjet cutting, bending, welding, casting, forging, and surface finishing.
CNC (Computer Numerical Control) machining is a manufacturing process where pre-programmed computer software dictates the movement of factory tools and machinery. It ensures high precision and repeatability.
Metal stamping is a cold-forming process that uses presses and dies to transform flat metal sheets into specific shapes. It’s ideal for high-volume production.
Laser cutting uses a high-powered laser beam to cut materials, leaving a smooth, precise edge. It’s highly versatile for various metal types and thicknesses.
Waterjet cutting uses a high-pressure stream of water, often mixed with abrasive particles, to cut through materials. It’s excellent for sensitive materials or intricate shapes where heat distortion must be avoided.
es, we provide various welding services, including MIG, TIG, and spot welding, for assembling metal components.
Depending on the part and material, we may offer sand casting, die casting, investment casting, or gravity casting.
Casting involves pouring molten metal into a mold, while forging involves shaping solid metal through localized compressive forces (hammering, pressing). Both processes offer different material properties and suit different applications.
Absolutely. Our experts can advise on the best material for your part based on its application, required strength, corrosion resistance, weight, and cost considerations.
Yes, material certifications (MTRs – Material Test Reports) can be provided upon request for traceability and quality assurance.
We offer a variety of surface finishes, including polishing, grinding, sandblasting, powder coating, anodizing, plating (zinc, nickel, chrome), passivation, and heat treatment.
Powder coating is a dry finishing process where finely ground particles of pigment and resin are electrostatically charged and sprayed onto a surface, then cured under heat to form a durable finish.
Anodizing is an electrolytic passivation process used to increase the thickness of the natural oxide layer on the surface of metal parts, typically aluminum, enhancing corrosion and wear resistance.
Heat treatment is a group of industrial thermal and cooling processes used to alter the physical and sometimes chemical properties of a material, such as increasing hardness or ductility.
Yes, we can provide assembly services for multi-component parts or sub-assemblies.
es, we have the capacity and experience to handle both small batch runs and high-volume production orders.
Yes, we offer prototyping services for design verification and testing before mass production.
Rapid prototyping refers to a group of techniques used to quickly fabricate a scale model of a physical part or assembly using three-dimensional computer-aided design (CAD) data.
We adhere to strict quality management systems, including ISO standards. Our process includes initial design review, in-process inspections, final inspections, and comprehensive testing to ensure parts meet specifications.
es, we are typically ISO 9001 certified, demonstrating our commitment to quality management systems. Please check our “About Us” or “Certifications” page for the most current information.
We utilize a range of precision inspection equipment, including CMM (Coordinate Measuring Machine), calipers, micrometers, gauges, and optical comparators.
es, we can perform or outsource material testing, such as hardness testing, tensile strength testing, and chemical composition analysis, as required.
Customer audits can be arranged by appointment. Please contact us to schedule a visit.
Yes, we can provide detailed inspection reports, including First Article Inspection (FAI) reports, dimensional reports, and material certifications upon request.
An FAI is a complete, independent, and documented inspection of the first product in a production run, ensuring it meets all specifications before full production begins.
We have a robust non-conformance procedure to identify, quarantine, and address any parts that do not meet specifications. Corrective actions are implemented to prevent recurrence.
Our quality assurance process encompasses every stage from raw material procurement to final product delivery, focusing on prevention, detection, and continuous improvement.
Yes, we may utilize SPC techniques for critical processes to monitor and control manufacturing performance, ensuring consistent quality.
Ferrous metals contain iron (e.g., steel, cast iron) and are generally magnetic and prone to rust. Non-ferrous metals do not contain iron (e.g., aluminum, copper, brass) and are typically lighter, more corrosion-resistant, and non-magnetic.
Annealing is a heat treatment process that alters the microstructure of a material to make it softer, more ductile, and relieve internal stresses.
Tempering is a heat treatment process applied to ferrous alloys, such as steel, after hardening, to reduce brittleness and improve toughness.
Passivation is a post-fabrication chemical treatment that removes free iron from the surface of stainless steel, enhancing its corrosion resistance by allowing a protective oxide layer to form.
We can manufacture parts to various industry standards, including ASTM, ASME, DIN, JIS, and others, as specified by the customer.
Tolerances define the permissible variations in a part’s dimensions. Tight tolerances are crucial for proper fit, form, and function, especially in complex assemblies.
Generally, harder materials are more challenging to machine and may require specialized tooling and slower cutting speeds, which can impact cost and lead time.
Lubricants and coolants are used during machining to reduce friction, dissipate heat, improve tool life, and enhance surface finish.
Hot rolling involves rolling metal at high temperatures above its recrystallization point, resulting in coarser grains. Cold rolling occurs below the recrystallization temperature, yielding a stronger, harder, and smoother finish.
Considerations include corrosion resistance, wear resistance, conductivity, appearance, cost, and environmental regulations.
Stress relieving is a heat treatment process used to reduce residual stresses in a metal part that may have accumulated during manufacturing processes like welding or machining.
Common causes include improper material selection, design flaws, incorrect manufacturing parameters, tool wear, and inadequate quality control.
We maintain strict lot control and material traceability through detailed documentation, linking raw materials to finished products.
Stainless steel offers excellent corrosion resistance, high strength, good aesthetic appeal, and is often recyclable, making it suitable for a wide range of applications.
Aluminum is preferred for applications requiring lightweight, good strength-to-weight ratio, excellent corrosion resistance, and good thermal and electrical conductivity.
Yes, we can discuss and establish long-term supply agreements or blanket orders to secure pricing and ensure consistent supply.
For established customers with ongoing needs, we may offer inventory management solutions to streamline your supply chain.
Yes, we welcome inquiries from businesses of all sizes, including small businesses and individual inventors, and can help bring your designs to life.
Our technical team is available to answer questions regarding materials, processes, design optimization, and specific project challenges.
You can reach our customer support team via phone, email, or through the contact form on our website during business hours.
Depending on your location and the scope of your project, we may be able to arrange for a sales or technical representative to visit your facility.
Yes, we are happy to sign NDAs to protect your proprietary information and designs.
Our standard business hours are typically Monday to Friday, 9:00 AM to 5:00 PM (local time). Please check our “Contact Us” page for exact hours and holidays.
We aim to keep you informed at key stages of your order, from quote acceptance to production updates and shipping notifications. Proactive communication is a priority.
While our primary focus is manufacturing, our engineers can offer consultation on design for manufacturability and material selection to optimize your project.
We are committed to sustainable manufacturing practices, including waste reduction, energy efficiency, and responsible disposal of materials.
Where feasible and without compromising part quality or performance, we may use recycled or reprocessed materials.
We have established procedures for managing and disposing of manufacturing waste in an environmentally responsible manner, adhering to local regulations.
We continuously invest in modern equipment and optimize our processes to improve energy efficiency and reduce our carbon footprint.
Yes, we are committed to complying with all applicable environmental laws and regulations in our operations.
We serve a diverse range of industries, including automotive, aerospace, medical, electronics, industrial machinery, construction, and consumer goods.
We have been manufacturing and selling metal parts for [Number] years, building extensive experience and expertise in the industry.
We pride ourselves on our commitment to quality, precision, customer service, technical expertise, and ability to handle complex and custom projects.
We may attend various industry trade shows throughout the year. Please check our news or events section for upcoming appearances.
You can subscribe to our newsletter or follow our social media channels to stay informed about our latest capabilities, news, and industry insights.
Opportunities for apprenticeships or internships may be available. Please check our careers page or contact our HR department.
We are always looking for skilled and dedicated individuals. Please visit our careers page for current job openings.
Yes, our website features a blog or resources section with articles, guides, and insights on metal manufacturing, materials, and industry trends.
We treat all customer IP with strict confidentiality and have measures in place to protect your designs and proprietary information.
Yes, our advanced manufacturing equipment and experienced team enable us to produce parts with highly complex geometries and intricate features.
We work with a network of trusted raw material suppliers, service providers, and logistics partners to ensure a robust and efficient supply chain.
Our production capacity is significant and varies by process. Please share your project volume requirements so we can assess our ability to meet your needs.
Our metal parts are used in diverse applications, from critical components in aerospace engines to everyday consumer products, industrial machinery, and structural elements.
he maximum size depends heavily on the manufacturing process (e.g., machining, stamping, casting) and the specific equipment used. Please provide your part dimensions for an accurate assessment.
The smallest feature size we can machine depends on the material, tool size, and machine precision, but we can achieve very fine details. Share your design for a precise answer.
Yes, we can achieve specific surface roughness requirements through various finishing processes like grinding, polishing, or lapping. Please specify your desired Ra value.
Yes, we provide precision grinding for tight tolerances and superior surface finishes on various metal parts.
We can achieve various mechanical properties for steel parts through material selection and heat treatment processes, including specific tensile strength, yield strength, and hardness (e.g., Rockwell, Brinell).
Yes, we have experience with materials and processes suitable for high-temperature environments, such as certain stainless steels and superalloys.
Absolutely. We recommend and work with materials like specific grades of stainless steel, aluminum alloys, and brass, along with appropriate surface finishes, for excellent corrosion resistance.
Creep is the tendency of a solid material to slowly deform permanently under the influence of mechanical stresses. For parts subjected to high temperatures and constant load, we select materials with high creep resistance.
Fatigue is the weakening of a material caused by repeatedly applied loads, leading to progressive and localized structural damage. We address it through material selection, design optimization to minimize stress concentrations, and appropriate surface treatments.
We primarily perform non-destructive testing (NDT) such as visual inspection, dimensional inspection, and sometimes eddy current testing. Destructive testing can be outsourced if required.
Common NDT methods we use include visual inspection and dimensional measurement with precision tools. For more advanced NDT like eddy current, we can partner with certified labs.
Yes, we can provide material certifications (MTRs) from our suppliers, and if further verification is needed, we can arrange for third-party chemical analysis.
Yes, we consider dynamic loading in material selection and manufacturing processes to ensure the durability and performance of parts in such applications.
Grain structure significantly influences a metal’s mechanical properties like strength, ductility, and toughness. Our processes are controlled to achieve desired grain structures for optimal performance.
Yes, with advanced machining capabilities and other processes, we can produce parts with intricate internal geometries, such as those found in hydraulic manifolds or aerospace components.
Yes, we provide deburring services to remove sharp edges or burrs resulting from machining or other manufacturing processes, ensuring safety and quality.
We offer various polishing techniques, from mechanical polishing to achieve a specific surface finish, to electrolytic polishing for certain materials.
Yes, we apply a range of protective coatings, including powder coating, e-coating, and various platings, to enhance corrosion resistance and aesthetics.
E-coating is a method of applying an organic coating using electrical current to deposit paint onto a metal surface, creating a uniform, corrosion-resistant finish.
Yes, we can perform or outsource various heat treatment processes like hardening, tempering, annealing, and normalizing to achieve specific hardness levels and material properties.
Shot peening is a cold working process used to improve the fatigue life of metal components by introducing compressive residual stress on the surface. We can arrange for this service.
For materials like aluminum, we can provide anodizing in a range of colors, offering both protective and aesthetic benefits.
Yes, we provide various electroplating services, including zinc plating, nickel plating, chrome plating, and others, for corrosion protection and enhanced appearance.
Passivation enhances the corrosion resistance of stainless steel by removing free iron from the surface, allowing a robust passive oxide layer to form naturally.
Yes, we offer various marking methods, including laser engraving, etching, and stamping, for part identification, branding, or traceability.
Yes, for painted parts, we can apply appropriate primers to ensure excellent adhesion and durability of the final paint layer.
Parts undergo thorough cleaning processes, often including degreasing and rinsing, to ensure proper adhesion and quality of any applied finishes.
Yes, through processes like sandblasting or specific machining patterns, we can achieve various surface textures as per your design requirements.
While our primary focus is metal parts, we can sometimes assist with light assembly involving non-metal components if it’s integrated into the overall metal part assembly.
We can manage the manufacturing aspects of your supply chain, from material procurement to production and final delivery. For highly complex supply chains, we can integrate with your existing management.
We source raw materials from both global and local suppliers, prioritizing quality, reliability, and cost-effectiveness.
We use robust production planning, scheduling tools, and proactive communication to monitor order progress and strive for on-time delivery.
Yes, we can arrange for expedited freight and accommodate specific delivery instructions or preferred carriers, with associated costs borne by the buyer.
For certain long-term or blanket orders, we may offer limited warehousing solutions for finished goods. Please discuss your specific needs.
Once your order ships, we provide tracking information from the carrier so you can monitor its progress.
Yes, Certificates of Conformance can be provided upon request, affirming that parts meet specified requirements.
We can work with various Incoterms, such as EXW, FOB, CIF, or DDP, depending on customer preference and agreement.
We can prepare necessary commercial invoices and packing lists. For specific customs requirements, we recommend working with a customs broker.
Yes, for qualified high-volume customers, we can work towards a JIT delivery schedule to optimize your inventory.
In the rare event of a damaged shipment, please notify us immediately with photographic evidence, and we will work with the carrier to resolve the issue.
Yes, where feasible, we can consolidate multiple orders into a single shipment to reduce freight costs.
All digital files and communications are transmitted securely. We also maintain strict internal confidentiality protocols.
Yes, we are flexible and can work with your preferred logistics providers or freight forwarders.
Re-orders for existing parts typically have shorter lead times as tooling and programming are already established, assuming material availability.
Yes, we manufacture a variety of precision metal parts used in automotive applications, from engine components to structural parts.
We can manufacture parts with the precision and material requirements suitable for certain non-implantable medical devices, adhering to strict quality control.
Yes, we have capabilities to produce high-precision and high-reliability metal components for aerospace applications, often with specific material and traceability requirements.
Yes, we supply robust and durable metal parts for various energy sector applications, designed to withstand harsh operating conditions.
Yes, we manufacture small, precise metal components used in various consumer electronic devices.
We have extensive experience producing heavy-duty and precision components for industrial machinery, including gears, shafts, and housings.
Absolutely. We offer prototyping services ideal for consumer product development, allowing for design iteration and testing.
Yes, we can produce custom fasteners, connectors, and other specialized hardware to meet unique application requirements.
Yes, we supply metal components for various construction and architectural projects, including structural elements and aesthetic features.
We can produce precision metal housings, connectors, and internal components for various sensing and instrumentation devices.
For food-grade applications, we can work with materials like specific grades of stainless steel and ensure appropriate surface finishes and cleaning procedures.
Yes, we manufacture precise and durable metal components crucial for the functionality and movement of robotic systems.
We can produce general metal components that may be used in defense applications, adhering to specified requirements.
We frequently help clients with challenges such as optimizing part design for cost or performance, finding suitable materials for specific environments, and meeting tight deadlines.
We continuously invest in training, research, and new equipment to stay at the forefront of manufacturing technologies and industry best practices.
We actively solicit and value customer feedback through surveys, direct communication, and post-delivery follow-ups to continuously improve our services.
While we don’t currently offer a public customer portal, we provide direct communication and tracking information for your orders.
Yes, we encourage consultation calls to thoroughly discuss your project requirements and offer expert advice. Please contact us to schedule.
For ongoing clients, we strive to provide a dedicated point of contact to ensure consistent communication and understanding of your needs.
Our primary language of business is English, but we may have team members who speak other languages. Please inquire if you have specific language needs.
Yes, we regularly publish articles and guides on our website and may host webinars on various topics related to metal manufacturing.
For truly urgent matters, our contact page provides information on how to reach us, or we will respond promptly during the next business day.
Due to the confidential nature of many client projects, we do not publicly display a full portfolio but can discuss our capabilities and experience across various industries.
Customer satisfaction is paramount. We focus on clear communication, meeting specifications, delivering on time, and proactively addressing any concerns.
We may feature testimonials on our website, showcasing positive feedback from satisfied clients.
e have a formal process for handling disputes and complaints, ensuring fair and timely resolution. Our goal is always to find a mutually agreeable solution.
While we are a manufacturer, our engineering team can provide valuable insights and feedback during your product development phase, particularly concerning manufacturability.
We build long-term relationships through consistent quality, reliable service, competitive pricing, and a commitment to understanding and meeting evolving client needs.
Our employees receive continuous training in manufacturing processes, quality control, safety protocols, and customer service to maintain high standards.
Yes, we are members of relevant industry associations, which helps us stay updated on best practices and contribute to industry advancement.
FEA is a computer simulation technique used to predict how a product reacts to forces, heat, or vibration. While we primarily manufacture, we can work with designs optimized using FEA or recommend partners for such analysis.
For applications requiring specific magnetic properties, we can arrange for or verify magnetic permeability testing through certified labs.
We can design and manufacture metal parts that accommodate various non-metallic inserts, such as plastic bushings, rubber seals, or composite elements, often integrated during assembly.
Achieving hermetic seals requires specific design, material, and assembly considerations. We can work towards producing components designed for hermetic sealing if specified.
The lifespan of tooling varies greatly depending on the material, complexity of the part, and production volume. We design tooling for durability and maintain it to ensure consistent quality.
While we don’t perform extensive material aging in-house, we can work with certified external labs if accelerated life testing is a requirement for your parts.
The smallest wire diameter we can bend or form depends on the material’s properties and the complexity of the bend. Please provide your wire specifications for review.
For exceptionally small and intricate features, we have micro-machining capabilities or partnerships that can meet extreme precision requirements.
Our risk management approach involves identifying potential risks (e.g., material shortages, equipment failure), assessing their impact, and implementing mitigation strategies to ensure project success.
Yes, we integrate robotics into certain manufacturing processes to enhance efficiency, precision, and safety, especially for repetitive tasks.
Industry 4.0 refers to the ongoing automation of traditional manufacturing and industrial practices, using smart technology. We adopt elements of Industry 4.0 through data analytics, automation, and interconnected systems to optimize production.
While our primary focus is non-destructive inspection, we can outsource destructive testing like tensile strength or impact testing to accredited labs if required for material verification.
Tooling created specifically for your custom parts is typically owned by the customer upon full payment, and we manage it with strict confidentiality and proper storage.
Joining dissimilar metals often involves specialized welding techniques (e.g., friction stir welding, laser welding) or mechanical fastening. We assess each case to determine the best method.
While we don’t typically provide complex simulations like mold flow analysis in-house, our engineering team understands these concepts and can work with simulation data provided by clients.
Beyond manufacturing, we offer services like design for manufacturability (DFM) analysis, assembly, quality inspection, custom packaging, and inventory management for recurring orders.
We stay competitive by focusing on continuous improvement, investing in advanced technology, optimizing our processes for efficiency, and providing exceptional customer service.
We embrace innovation by constantly exploring new materials, technologies, and manufacturing techniques to offer more efficient and effective solutions to our clients.
Beyond ISO, we continuously review and may pursue industry-specific certifications or participate in programs relevant to the sectors we serve.
We work with reputable suppliers who adhere to ethical sourcing practices and can provide relevant certifications for their materials.
We have contingency plans in place, including alternative raw material suppliers and flexible scheduling, to minimize the impact of unforeseen delays.
Yes, we can provide a detailed quote that outlines the costs associated with materials, manufacturing processes, tooling, and any additional services.
While we don’t have a formal loyalty program, long-term relationships often benefit from preferential pricing and tailored service agreements.
Our long-term vision is to be a leading provider of high-quality metal parts, recognized for our precision, reliability, and commitment to customer success.
We are committed to being a responsible corporate citizen, supporting local employment and potentially engaging in community initiatives where our facilities are located.